Skip to content

How it works

From sign-into the send decision.

This page is the whole system with no gloss: what runs, in what order, what the machine decides, and what you decide. Twelve steps, four phases, one memory. If you read one page before a demo, read this one.

Phase 01 · Research you

Sign in, and the research starts

There is no brief. Your work email tells Hyves which company to research, and the first run is about you, not your market.

Sign in

A work email is the only input. Hyves proposes the company behind it, you confirm it, and the deep research begins: twenty-one stages in seven chapters, about fifteen minutes, with a live thought stream and a graph assembling on screen.

Read

It identifies the people who run your company, reads your website, and sweeps search results about you, your market and recent events. Then it rebuilds your company, products, audience, clients and competitors, trusting only evidence anchored to your domain. Look-alike companies with a similar name are thrown out.

Connect

Findings are woven into a research graph while the next stage is already researching, then consolidated into patterns. A gap check names the biggest holes in what is known, and one cost-capped hunt goes out to close them.

Output: your proposition, ideal customer profile, buying signals, outreach angles, and a twelve-dimension scoring rubric written for your product.

Research runreplay · sample company
Chapter 1: Finding you, running1
Chapter 2: Reading your company2
Chapter 3: Understanding what you sell3
Chapter 4: Hunting who it serves4
Chapter 5: Meeting your clients5
Chapter 6: Finding your edge6
Chapter 7: Arming your playbook7

Chapter 1 · Finding you

  • runningFinding you & your company
  • pendingReading your website
  • pendingUnderstanding your products
  • pendingHunting your audience
  • pendingListening to your customers
  • pendingConnecting the dots
  • pendingSetting your buying signals
nextabout 15 minutes, start to finish

Phase 02 · Search your market

Foraging: find the companies whose problems you solve

The first market search launches on its own. It checks its scoring against your existing customers first, and pauses for you if they would not pass.

Select

One query per market you sell into, written in your buyer’s words rather than yours. Companies that resemble you more than your buyers are dropped, and so are your existing accounts and anything researched recently.

Research

Eight web searches per company, plus its homepage, vacancies page, about page, LinkedIn and trade register. Every dimension is scored 0, 1 or 2 with the evidence quoted; weak or unknown dimensions trigger follow-up searches and a re-score. Missing evidence counts as unknown, never as zero.

Tier

Tiers are set relative to the run: Tier A is roughly the top tenth, above an absolute bar, then B, C and D. A make-or-break zero demotes an A, and your own rules can boost, penalise or disqualify on top.

Output: a ranked, tiered set of companies, every score traceable to its source, synced to your CRM.

Foraging, in depth
Foraging runsample · staffing agency
  • Tier AAHotel Het AnkerHotel Het Anker: twelve dimensions, 8 scored 2, 1 not found20/24
  • Tier BBGrand Café NoordGrand Café Noord: twelve dimensions, 4 scored 2, 1 not found15/24
  • Tier CCStrandpaviljoen ZuidStrandpaviljoen Zuid: twelve dimensions, 0 scored 2, 2 not found9/24
  • Tier DDBistro MeerzichtBistro Meerzicht: twelve dimensions, 0 scored 2, 3 not found3/24

Hotel Het Anker · evidence

  • Active Chef de Partie vacancies: 2

    Active Chef de Partie vacancies · 2

    “Six kitchen positions open for the terrace season.” careers page · seen 4 Sep

  • Kitchen turnover in reviews: 1

    Kitchen turnover in reviews · 1

    “New faces in the kitchen every visit.” guest review · 22 Aug

  • Seasonal peak within 8 weeks: not found

    Seasonal peak within 8 weeks · not found

    No evidence found, so it counts as unknown, not zero.

221100not foundnot found

Phase 03 · Build the case

A business case for every account worth your time

Every Tier A and B account gets a dossier before anyone writes an email. It is the file every agent reads before it acts.

The case

Why now: the signal that makes the account worth opening, with its source and the date it was seen. Where you land: the function you would serve, what you would replace, the benefits, and what waiting costs them. If there is no evidence, the case stays empty. It is never invented.

Everyone involved

Hyves maps everyone the product touches: economic buyers, champions, the people who use it daily, influencers and blockers. Each gets an influence score, a note on their own situation, and a personal angle for the first message.

Output: a dossier per account that stays current: the agent replaces the signal only when something newer turns up.

Tier AA

Hotel Het Anker

sample dossier

signal strong

The case

Six Chef de Partie vacancies open ahead of the terrace season.

careers page · seen 4 Sep · hiring signal

Function
Kitchen staffing
Replaces
Last-minute agency calls and job boards
Benefit
Shifts covered before the season starts
Cost of waiting
Terrace sections closed on peak weekends

Everyone involved · 4 of 11 shown

  • Sous chef: written to by emailSCUses it daily
  • Chef de Partie: not written to yetCPUses it daily
  • Head chef: waits for the next waveHCChampion
  • General manager: approached lastGMDecides

Phase 04 · Work the account

Pressure from the inside, and you decide what goes out

Most tools email the decision maker. Hyves builds pressure from the bottom up, so the buyer hears about you from their own team first.

Observe, think, decide

Each account has its own agent. Every cycle it reads the dossier first, then thinks, then decides between sending, researching further, booking, waiting, switching to another person, or asking you, and it logs every step.

The pressure cooker

Contact goes out in waves: the people who use it daily first, champions and everyone else who would benefit next, the economic buyer last. A wave opens only after the one below has answered, or after five days. One new person a day, never more than three touches on an account in a day, and blockers are never contacted.

Release

Each account has a send mode you choose: approve every message, approve the first and let the agent continue, or let it run inside the plan. Email goes from your own inbox when a verified address exists; otherwise the step becomes a LinkedIn message or a call for your rep.

Replies

A reply lands on the account next to the business case, marks the deal as replied and can open the next wave. The agent drafts an answer, which waits for you unless the account runs on its own.

Output: conversations opened on evidence, inside accounts that are already warming to you.

The pressure cooker, in depth
Contact plansample · running

Wave 1 · Uses it daily

  • Sanne, email, answered.SCSannesix shifts open before…”Sanne, email, answered.
  • Chef de Partie, email, sent.CPChef de Partieweekend cover for the…”Chef de Partie, email, sent.
One reply came in1 reply3 of 5 days passed3/5 dayswave 2 opens

Wave 2 · Champions

  • Head chef, email, waits for the wave to open.HCHead chefa full brigade by…”Head chef, email, waits for the wave to open.

Wave 3 · Decides

  • General manager, email, waits for the wave to open.GMGeneral managerterrace open every weekend…”General manager, email, waits for the wave to open.
Blocker: mapped, never contactedBlockers · mapped, never contacted
Account agentsample · one cycle
  1. observeread the dossier: case strong · 2 of 11 people reached
  2. thinkthe sous chef answered · wave 2 can open
  3. decidedraft to the head chef, citing the six vacancies
  4. holdwaits for your releaseNeeds you: an email is written and waiting for your release

every step logged · the next cycle starts from what this one learned

Reference

The signal taxonomy.

Ten classes of buying signal the research looks for while it reads each company, why each one predicts a purchase, and how long the window typically stays open. The business case records the one it found, with its source and the date it was seen.

SignalWhy it predicts buyingTypical window
Funding round closedNew budget plus a mandate to grow. Tooling and vendor decisions follow within the quarter.4 to 12 weeks
Leadership hire (VP / C-level)New owners re-evaluate the stack they inherited. The best moment to be found is before their plan is set.First 90 days
Hiring spike in one functionThe pain is present-tense: headcount is the expensive fix your product replaces or multiplies.While reqs are open
Tech switch detectedThe stack is already in motion; the switching cost objection is being paid anyway.Weeks
Negative reviews of incumbentPublic frustration with a competitor is an account mid-decision, telling you its evaluation criteria.Days to weeks
New country entity registeredExpansion creates operational gaps overnight: compliance, logistics, hiring, tooling.1 to 2 quarters
Public tender / RFPExplicit, budgeted, deadline-bound demand, the rarest and clearest signal there is.Fixed deadline
Champion changed jobsPeople who bought from you once buy again in new seats, if you notice the move.First 90 days
Pricing or positioning rewriteA strategy shift in public: new segments, new budgets, new gaps a vendor can fill.Weeks
Physical expansion (sites, warehouses)New locations force process and tooling decisions that were postponable before.1 to 2 quarters

Before anything is sent

Contact details, checked.

Any single source of contact data is partly wrong: people change jobs, companies rename, inboxes close.

Hyves treats no source as the truth. Contact details are checked across licensed providers and public evidence, and an email address is verified before a message can go to it. An address that fails never reaches your plan; the step becomes a LinkedIn message or a call instead.

Rules of engagement

Governance is part of the method.

APPROVAL

You decide how far it goes.

Every send passes a gate first: the account needs a ready dossier, the channel has to be one the person actually uses, and the pacing has to allow it. Each account has a send mode you choose: approve every message, approve the first, or let the agent run inside the plan.

LAWFUL BASIS

GDPR-native by construction

Public business data and licensed B2B datasets under legitimate interest, suppression and deletion on request, no scraped private profiles, no gray-market databases.

ISOLATION

Your tenant is a wall

Row-level security is on for every table in the database, so tenant separation is enforced in Postgres rather than in application code. Your map, your dossiers, and what the engine learns from your edits are yours.

JURISDICTION

Built and hosted in the EU

EU infrastructure, EU legal home. Your data doesn’t take trips it doesn’t need to take.

Week one, hour by hour

No onboarding project.A working plan by Friday.

No brief, no CSV imports, no ops hire. This is what the first week looks like once you’re in.

Minute 0

Sign in. That’s the brief.

Your work email is all Hyves needs. It confirms your company with you and starts researching straight away.

> research started · 7 chapters queued

Minutes 1 to 15

It learns your company.

Who runs it, what you sell, who buys it, who you win and lose against. You watch the thought stream and the graph assemble while it works.

● proposition written · 12-dimension rubric ready

Hours 1 to 3

Your first market search runs.

Candidates found in your buyer’s words, researched on twelve dimensions and tiered. Before it spends anything, it checks itself against your existing customers.

● companies researched · tiers A to D

Same day

Business cases and stakeholder maps.

Every Tier A and B account gets a dossier: why now, with the source and the date; where you would land; and everyone involved, not only the buyer.

✳ dossiers built · stakeholders mapped

Days 2 to 5

Agents work the accounts, bottom up.

Users first, champions next, the buyer last. Drafts cite their signal; you release them, or let the agent continue on the accounts you choose.

→ wave 1 open · drafts on your release desk

Want the two engines in depth?

The market searchThe pressure cooker

Watch it runon your own company.

Request access. Once you’re in, sign in and watch the research run on your own company first.